| Course Name | Course Duration (hours) |
| Palm Tips And Tricks | 3 |
| Word 2000 Level 1 | 3 |
| Access 2000 Level 1 | 4 |
| Access 2000 Level 2 | 3 |
| Access 2000 Level 3 | 5 |
| Excel 2000 Level 1 | 5 |
| Excel 2000 Level 2 | 4 |
| Excel 2000 Level 3 | 6 |
| PowerPoint 2000 Level 1 | 4 |
| PowerPoint 2000 Level 2 | 3 |
| Word 2000 Level 2 | 5 |
| Word 2000 Level 3 | 6 |
| PowerPoint 2000 Level 3 | 6 |
| How To Master Palm Organizer Level 1 | 3 |
| Access 2000 Proficient (Prescriptive Training) | 5 |
| Access 2000 Expert (Prescriptive Training) | 5 |
| Excel 2000 Proficient (Prescriptive Training) | 7 |
| Excel 2000 Expert (Prescriptive Training) | 6 |
| PowerPoint 2000 Proficient (Prescriptive Training) | 5 |
| PowerPoint 2000 Expert (Prescriptive Training) | 5 |
| Word 2000 Proficient (Prescriptive Training) | 6 |
| Word 2000 Expert (Prescriptive Training) | 5 |
| Outlook 2000 Level 1 | 4 |
| Outlook 2000 Level 2 | 4 |
| How To Master Business Writing | 4 |
| How To Master Presentation Skills | 4 |
| How To Master Time Management | 5 |
| Getting Started With Windows Millennium | 3 |
| FrontPage 2000 Level 1 | 4 |
| FrontPage 2000 Level 2 | 4 |
| Windows 98 Level 1 | 4 |
| Navigating And Exploring The Internet | 1 |
| Outlook 2000 Proficient | 7 |
| Works 2000 Level 1 | 3 |
| Quicken 2000 Level 1 | 4 |
| Access 97 Level 2 | 5 |
| Word 97 Level 2 | 5 |
| PowerPoint 97 Level 2 | 5 |
| Excel 97 Level 2 | 3 |
| Windows 2000 Level 1 | 5 |
| Windows 98 New Features | 2 |
| QuickBooks Pro 2000 Level 1 | 6 |
| Project 2000 Level 1 | 8 |
| Word 97 Level 3 | 5 |
| Access 97 Level 3 | 5 |
| Excel 97 Level 3 | 5 |
| PowerPoint 97 Level 3 | 5 |
| Access 97 Level 1 | 5 |
| Word 97 Level 1 | 4 |
| Excel 97 Level 1 | 5 |
| PowerPoint 97 Level 1 | 5 |
| Getting Started With Project 2000 | 5 |
| Outlook 98 Level 1 | 5 |
| Lotus Notes 5.0 Level 1 | 6 |
| Lotus Notes 5.0 Level 2 | 4 |
| Windows NT Introduction | 5 |
| A+ Test Preparation | 2 |
| Microsoft Office XP New Features | 3 |
| Microsoft Word 2003 Level 1 | 6 |
| Microsoft Excel 2003 Level 1 | 7 |
| Microsoft Access 2003 Level 1 | 6 |
| Microsoft PowerPoint 2003 Level 1 | 7 |
| Microsoft Word 2003 Level 2 | 5 |
| Microsoft Word 2003 Level 3 | 7 |
| Microsoft Excel 2003 Level 2 | 6 |
| Microsoft Excel 2003 Level 3 | 5 |
| Microsoft Access 2003 Level 2 | 5 |
| Microsoft Access 2003 Level 3 | 6 |
| Microsoft PowerPoint 2003 Level 2 | 5 |
| Microsoft PowerPoint 2003 Level 3 | 6 |
| Microsoft Outlook 2003 Level 1 | 9 |
| Microsoft Outlook 2003 Level 2 | 5 |
| Microsoft Word 2003 Core (Prescriptive Training) | 8 |
| Microsoft Word 2003 Expert (Prescriptive Training) | 7 |
| Microsoft PowerPoint 2003 Comprehensive (Prescriptive Training) | 22 |
| Microsoft Excel 2003 Core (Prescriptive Training) | 9 |
| Microsoft Excel 2003 Expert (Prescriptive Training) | 5 |
| Microsoft Access 2003 Core (Prescriptive Training) | 6 |
| Microsoft Access 2003 Expert (Prescriptive Training) | 5 |
| Microsoft Outlook 2003 Core (Prescriptive Training) | 5 |
| Microsoft Windows XP Level 1 | 6 |
| Microsoft FrontPage 2003 Level 1 | 7 |
| QuickBooks Pro 2001 Level 1 | 6 |
| Palm OS 4.0 Introduction | 4 |
| Getting Started With Microsoft Windows XP | 3 |
| Navigating And Exploring The Internet 2003 | 1 |
| Palm OS 4.0 Tips And Tricks | 4 |
| Pocket PC Tips And Tricks | 3 |
| Quicken 2003 Level 1 | 7 |
| Microsoft Works Suite 2003 Level 1 | 3 |
| Microsoft FrontPage 2003 Core (Prescriptive Training) | 5 |
| QuickBooks Pro 2001 Level 2 | 4 |
| Working With Digital Pictures | 3 |
| Time Management Using Microsoft Outlook 2003 | 4 |
| Microsoft FrontPage 2003 Level 2 | 6 |
| Working With Digital Pictures Level 2 | 4 |
| PC Fundamentals With Microsoft Windows XP | 3 |
| QuickBooks Pro 2003 Level 1 | 6 |
| Introduction To Netscape 7 | 3 |
| Introduction To Internet Explorer 6 | 3 |
| Quicken 2003 Level 2 | 6 |
| Microsoft Project 2003 Level 1 | 7 |
| Applying Leadership Basics | 1 |
| Building Strong Customer Relationships | 1 |
| Recognizing Employee Performance | 1 |
| Managing Stress | 1 |
| Leading Effective Teams | 1 |
| Conflict Intervention | 1 |
| Basics of Effective Communication | 1 |
| Providing Effective Feedback | 1 |
| Discharging Employees | 1 |
| Conducting Performance Reviews | 1 |
| Recognizing and Managing Anger | 1 |
| Solving Problems as a Team | 1 |
| Recognizing and Avoiding Burnout | 1 |
| Preventing Sexual Harassment for Employees | 1 |
| Interviewing Skills for Job Candidates | 1 |
| Achieving Personal Goals | 1 |
| Financial Basics for Non-financial Managers | 1 |
| Setting Performance Goals and Expectations | 1 |
| Delegating | 1 |
| Guardianship Decisions for Elderly Loved Ones | 1 |
| Recognizing and Responding to Signals of Violence | 1 |
| Time Management | 1 |
| Developing A Child's Critical Thinking Skills | 1 |
| Basics of Effective Selling | 1 |
| Personal Financial Planning | 1 |
| Intercultural Business Etiquette | 1 |
| Choosing a Childcare Provider | 1 |
| Understanding and Using Contracts | 1 |
| Qualifying Sales Prospects | 1 |
| Interviewing Job Candidates | 1 |
| Managing a Virtual Office | 1 |
| Creating an Effective Sales Team | 1 |
| Telephone Sales Skills | 1 |
| Mastering Cold Calls | 1 |
| Closing the Sale | 1 |
| Negotiating for the Sales Professional | 1 |
| Valuing Diversity | 1 |
| Dealing With Violence In The Workplace | 1 |
| Managing Projects | 1 |
| Internet Basics | 1 |
| Managing Your 401(k) | 1 |
| Balancing Work and Family | 1 |
| Succeeding as a Supervisor | 1 |
| Disciplining and Redirecting Employees | 1 |
| Preventing Sexual Harassment for Leaders | 1 |
| Managing Change | 1 |
| Developing a Strategic Plan | 1 |
| Creating a Strong Leadership Team | 1 |
| Moving from Trainer to Performance Consultant | 1 |
| Presentation Skills | 1 |
| Motivating Employees | 1 |
| Dealing with Difficult Customers | 1 |
| Appreciating Personality Differences | 1 |
| Becoming an Effective Team Member | 1 |
| Building a Successful Team | 1 |
| Executive-to-employee Communication Strategies | 1 |
| Telephone Skills for Quality Customer Service | 1 |
| Applying Emotional Intelligence in the Workplace | 1 |
| Successful Negotiation | 1 |
| Coaching and Counseling | 1 |
| Business Writing Basics | 1 |
| Organizing Your Workspace | 1 |
| Managing Negative People | 1 |
| Managing Disagreement | 1 |
| Overcoming the Loss of a Loved One | 1 |
| Leading Effective Meetings | 1 |
| A+ Day 1 - Chapters 1-5 | 8 |
| Test - Word 97 Level 3 | 1 |
| Test - Access 97 Level 3 | 1 |
| Test - Excel 97 Level 3 | 1 |
| Test - PowerPoint 97 Level 3 | 1 |
| Test - Access 97 Level 1 | 1 |
| Test - Microsoft FrontPage 2003 Level 1 | 1 |
| Test - Microsoft Excel 2003 Level 2 | 1 |
| Word 2003 | 18 |
| How To Master Personal Career | 10 |
| How To Master Human Resources | 7 |
| How To Master Leadership | 11 |
| How To Master Performance Management | 4 |
| How To Master Personal And Family | 8 |
| How To Master Business Management | 7 |
| How To Master Communications | 8 |
| How To Master Customer Service | 3 |
| Excel 97 | 12 |
| Access 2000 | 11 |
| How To Master Sales Skills | 8 |
| How To Master Staying Positive | 5 |
| How To Master Supervision | 5 |
| Test - Word 2000 Level 3 | 1 |
| Test - Microsoft Word 2003 Level 1 | 1 |
| Test - Microsoft Access 2003 Level 1 | 1 |
| Excel 2000 | 14 |
| PowerPoint 2003 | 18 |
| Excel 2003 Microsoft Office Specialist | 14 |
| Access 2003 Microsoft Office Specialist | 11 |
| Access 97 | 14 |
| Test - Access 2000 Level 1 | 1 |
| Access 2003 | 16 |
| How To Master Team Building | 5 |
| Living Online - IC3 Training Solution | 8 |
| Test - Microsoft Windows NT 4.0 Level 1 | 1 |
| Test - Microsoft FrontPage 2000 Level 2 | 1 |
| Test - Microsoft PowerPoint 2003 Level 3 | 1 |
| Test - Access 2000 Level 2 | 1 |
| Test - Access 2000 Level 3 | 1 |
| Test - Excel 2000 Level 2 | 1 |
| Test - PowerPoint 2000 Level 1 | 1 |
| Test - Word 2000 Level 2 | 1 |
| Word 97 | 13 |
| Test - PowerPoint 2000 Level 3 | 1 |
| A+ Day 2 - Chapters 6-9 | 7 |
| Access 2000 Level 2 (Student Manual) | 6 |
| Access 97 Advanced (Student Manual) | 6 |
| PowerPoint 97 | 14 |
| Excel 2000 Microsoft Office Specialist | 12 |
| Access 2000 Microsoft Office Specialist | 10 |
| Office XP (2003) Intermediate | 31 |
| Access 2000 Level 3 (Student Manual) | 6 |
| Project 98 Introduction Day 1 (Student Manual) | 6 |
| Office XP New Features (Student Manual) | 6 |
| Test - Outlook 98 Level 1 | 1 |
| Test - Microsoft Outlook 2003 Level 1 | 1 |
| Test - Microsoft Excel 2003 Level 3 | 1 |
| Test - Microsoft Access 2003 Level 3 | 1 |
| PowerPoint 2003 Level 3 (Student Manual) | 6 |
| Windows XP Level 1 (Student Manual) | 6 |
| FrontPage 2003 Level 1 (Student Manual) | 6 |
| Test - Excel 2000 Level 1 | 1 |
| Test - Excel 2000 Level 3 | 1 |
| Test - PowerPoint 2000 Level 2 | 1 |
| Test - Microsoft PowerPoint 2003 Level 1 | 1 |
| Test - Microsoft Access 2003 Level 2 | 1 |
| Test - Microsoft PowerPoint 2003 Level 2 | 1 |
| Test - Word 2000 Level 1 | 1 |
| Test - Microsoft Word 2003 Level 2 | 1 |
| Test - Outlook 2000 Level 2 | 1 |
| Test - Word 97 Level 1 | 1 |
| Test - Excel 97 Level 1 | 1 |
| Test - PowerPoint 97 Level 1 | 1 |
| Test - Microsoft Outlook 2003 Level 2 | 1 |
| Test - Access 97 Level 2 | 1 |
| Test - Word 97 Level 2 | 1 |
| Test - PowerPoint 97 Level 2 | 1 |
| Test - Excel 97 Level 2 | 1 |
| Office 97 Introduction | 23 |
| Office 97 Intermediate | 21 |
| Word 2000 Microsoft Office Specialist | 11 |
| Word 2003 Microsoft Office Specialist | 15 |
| Test - Microsoft Word 2003 Level 3 | 1 |
| Test - Microsoft Excel 2003 Level 1 | 1 |
| Test - Outlook 2000 Level 1 | 1 |
| Soft Skills Using Applications | 15 |
| Word 2000 | 17 |
| Office 2000 Intermediate | 20 |
| Office XP (2003) Advanced | 31 |
| Excel 2003 | 17 |
| Office 2000 Advanced | 26 |
| PowerPoint 2000 Microsoft Office Specialist | 10 |
| Office 2000 Introduction | 23 |
| Office XP (2003) Introduction | 42 |
| Office 97 Advanced | 18 |
| PowerPoint 2000 | 17 |
| Outlook 2000 Level 2 (Student Manual) | 6 |
| FrontPage 2000 Level 1 (Student Manual) | 6 |
| Excel 2000 Level 2 (Student Manual) | 6 |
| Access 97 Intermediate (Student Manual) | 6 |
| Access 97 Introduction (Student Manual) | 6 |
| Access 2000 Level 1 (Student Manual) | 6 |
| Excel 97 Intermediate (Student Manual) | 6 |
| Business Writing Using Microsoft Word (Student Manual) | 6 |
| Excel 97 Advanced (Student Manual) | 6 |
| Excel 97 Introduction (Student Manual) | 6 |
| Excel 2000 Level 1 (Student Manual) | 6 |
| Excel 2000 Level 3 (Student Manual) | 6 |
| FrontPage 2000 Level 2 (Student Manual) | 6 |
| FrontPage 98 Introduction (Student Manual) | 6 |
| Outlook 2000 Level 1 (Student Manual) | 6 |
| Outlook 97 Introduction (Student Manual) | 6 |
| Outlook 98 Introduction (Student Manual) | 6 |
| PowerPoint 97 Advanced (Student Manual) | 6 |
| Internet Introduction (Student Manual) | 6 |
| Office 2000 New Features (Student Manual) | 6 |
| PowerPoint 97 Intermediate (Student Manual) | 6 |
| PowerPoint 97 Introduction (Student Manual) | 6 |
| PowerPoint 2000 Level 1 (Student Manual) | 6 |
| Word 97 Introduction (Student Manual) | 6 |
| Outlook 2003 Level 1 (Student Manual) | 6 |
| PowerPoint 2000 Level 2 (Student Manual) | 6 |
| A+ Day 3 - Chapters 10-13 | 6 |
| Test - Microsoft Windows 2000 Level 1 | 1 |
| PowerPoint 2000 Level 3 (Student Manual) | 6 |
| Windows 98 Introduction (Student Manual) | 6 |
| Microsoft Windows NT 4.0 Introduction (Student Manual) | 6 |
| Word 97 Advanced (Student Manual) | 6 |
| Word 97 Intermediate (Student Manual) | 6 |
| Word 2000 Level 1 (Student Manual) | 6 |
| Act! 2000 Level 1 (Student Manual) | 6 |
| Word 2000 Level 2 (Student Manual) | 6 |
| Word 2000 Level 3 (Student Manual) | 6 |
| QuickBooks Pro 2000 Level 1 (Student Manual) | 6 |
| Lotus Notes 5.0 Level 1 (Student Manual) | 6 |
| Project 2000 Level 1 (Student Manual) | 6 |
| Publisher 2000 Level 1 (Student Manual) | 6 |
| Lotus Notes 5.0 Level 2 (Student Manual) | 6 |
| Quicken 2001 Level 1 (Student Manual) | 6 |
| Palm OS 4.0 Tips and Tricks (Student Manual) | 6 |
| PC Fundamentals with Microsoft Windows XP (Student Manual) | 6 |
| QuickBooks Pro 2000 Level 2 (Student Manual) | 6 |
| Quicken 2003 Level 1 (Student Manual) | 6 |
| QuickBooks Pro 2001 Level 2 (Student Manual) | 6 |
| QuickBooks Pro 2001 Level 1 (Student Manual) | 6 |
| Word 2003 Level 1 (Student Manual) | 6 |
| PowerPoint 2003 Level 2 (Student Manual) | 6 |
| PowerPoint 2003 Level 1 (Student Manual) | 6 |
| Access 2003 Level 3 (Student Manual) | 6 |
| Windows 2000 Level 1 (Student Manual) | 6 |
| Outlook 2003 Level 2 (Student Manual) | 6 |
| Excel 2003 Level 3 (Student Manual) | 6 |
| Word 2003 Level 2 (Student Manual) | 6 |
| Word 2003 Level 3 (Student Manual) | 6 |
| Excel 2003 Level 2 (Student Manual) | 6 |
| Excel 2003 Level 1 (Student Manual) | 6 |
| Access 2003 Level 2 (Student Manual) | 6 |
| Access 2003 Level 1 (Student Manual) | 6 |
| Working With Digital Pictures (Student Manual) | 6 |
| Test - Microsoft FrontPage 2000 Level 1 | 1 |
| A+ Day 4 - Chapters 14-18 | 8 |
| Test - Microsoft Windows 98 Level 1 | 1 |
| Test - Microsoft FrontPage 2003 Level 2 | 1 |
| Key Applications - IC3 Training Solution | 15 |
| Computing Fundamentals - IC3 Training Solution | 7 |
| Test - Microsoft Project 2000 Level 1 | 1 |
| Test - Microsoft Windows XP Level 1 | 1 |
| Test - Microsoft Works 2003 Level 1 | 1 |
| Test - QuickBooks Pro 2001 Level 1 | 1 |
| A+ Complete Bundle | 26 |
| Test - Microsoft Project 2003 Level 1 | 1 |
| IC3 Training Solution Bundle | 30 |